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Carina Cloud

Canonical inventory

Hosted vs self-hosted surfaces and billing boundaries: Capability inventory.

Carina Cloud is the hosted SaaS at app.carinaai.uk. Sign up, use a short managed trial, then continue with BYOK or a paid plan. The agent runs the same MIT kernel as self-host; Cloud adds managed hosting, sessions, and the workspace UI.

Carina Cloud is not the same product as Labyrinth Scout. Scout adds production controls (injection shield, audit, kill switch).

White-label operators can brand the cloud workspace, bind custom domains, and provision client workspaces. Guide: white-label getting started.

Quick start​

  1. Open app.carinaai.uk and create an account.
  2. Your workspace is provisioned automatically.
  3. Chat using the managed trial (about £1 / ~20 messages). No API key required yet.
  4. When the trial soft wall appears, either:
    • add a BYOK key at /settings/keys, or
    • upgrade on /billing (Developer/Starter from £49/mo).
  5. Optionally enable packs, channels, or Aiva workers.

Plans​

PlanPriceNotes
TrialFree~£1 managed credit, ~20-message hard cap, then soft wall
Developer / Starter£49/moManaged tokens + Scout Monitor
Builder / Team£99/moHigher limits + Scout Govern
Scale / Business£199/moHighest limits + Scout Team

Live packaging: carinaai.uk/pricing. Full matrix: Carina plans.

Scout standalone: Monitor £99 · Govern £199 · Team £399 at labyrinthscout.com.

Self-host vs Carina Cloud​

Self-host carina-agentCarina Cloud
Installnpm install -g carina-agent, Docker, or bare metalNone (browser)
InfrastructureYour serversVERLOX managed
InferenceYour .env or local providersManaged trial, then BYOK or paid managed plan
Skill packscarina pack installSame packs in the workspace UI
ScoutOptional; separate subscriptionIncluded tiers on paid plans; also sold standalone

Soft wall (after trial)​

When managed trial credit is used up:

  • The product stays browsable.
  • Managed inference pauses until you choose BYOK or a paid plan.
  • This is not a hard account suspension.

Bring your own keys (BYOK)​

BYOK is the free continue path after trial, and remains available on paid plans if you prefer to pay providers directly.

Supported providers match the configuration guide: OpenAI, Anthropic, DeepSeek, Gemini, Groq, OpenRouter, and others.

Keys are encrypted at rest and scoped to your tenant. Manage them at /settings/keys.

Labyrinth Scout (optional / included by plan)​

Scout watches agents for prompt injection, runaway tools, secret leakage, and anomalies.

PagePurpose
/securitySubscription status, pairing key, monitored instances
Scout consoleTenant-scoped security dashboard

See Labyrinth Scout.

Billing​

ActionWhere
Upgrade to a managed plan/billing or /billing/aiva
Add BYOK/settings/keys
Scout standalonelabyrinthscout.com
Manage payment methodStripe Customer Portal from Billing

Export and migrate​

Today you can:

  • Copy BYOK keys from Settings into a self-host .env
  • Reinstall packs with carina pack install on self-host
  • Use Stripe portal for invoices

Document any production migration with your operator before moving off Cloud.

White-label custom domains​

Partners can map a verified customer hostname to Carina Cloud. See White-label custom domains.

Operators: enable Carina Cloud​

# core.carinaai.uk/.env (example)
HOSTED_MODE=true
CARINA_CLOUD_ENABLED=true
JWT_SECRET=<random>
TENANT_KEY_ENCRYPTION_KEY=<32-byte-hex>
CARINA_HOSTED_APP_HOST=app.carinaai.uk
STRIPE_SECRET_KEY=sk_...
STRIPE_WEBHOOK_SECRET=whsec_...

Never commit real secrets. See .env.example in the repository. Price IDs and trial knobs can also be set from ops Billing and launch config.

Troubleshooting​

SymptomCheck
Soft wall / trial ended/settings/keys (BYOK) or /billing (upgrade)
Chat says no providerAdd BYOK key, or ensure managed plan/trial credit remains
Scout not activeConfirm plan includes Scout or subscribe separately
Payment issuesStripe portal from Billing